Burger King deploys AI “Patty” to coach employees in real time
According to The Verge, Burger King is piloting an AI assistant called Patty, an OpenAI-powered tool embedded directly into employee headsets.
It’s part of the broader “BK Assistant” platform rolling out across U.S. locations.
What Patty actually does:
• Helps staff with menu prep instructions
• Flags inventory shortages & equipment issues
• Syncs with cloud POS systems
• Listens for service phrases like “please,” “welcome,” and “thank you”
The system is powered by models from OpenAI and is currently being tested in 500 restaurants.
Burger King says it’s a coaching tool, not a punishment system.
The bigger shift? AI isn’t replacing workers here, it’s supervising them.
@aipost
According to The Verge, Burger King is piloting an AI assistant called Patty, an OpenAI-powered tool embedded directly into employee headsets.
It’s part of the broader “BK Assistant” platform rolling out across U.S. locations.
What Patty actually does:
• Helps staff with menu prep instructions
• Flags inventory shortages & equipment issues
• Syncs with cloud POS systems
• Listens for service phrases like “please,” “welcome,” and “thank you”
The system is powered by models from OpenAI and is currently being tested in 500 restaurants.
Burger King says it’s a coaching tool, not a punishment system.
The bigger shift? AI isn’t replacing workers here, it’s supervising them.
@aipost
⚠️ Burger King deploys AI “Patty” to coach employees in real time
According to The Verge, Burger King is piloting an AI assistant called Patty, an OpenAI-powered tool embedded directly into employee headsets.
It’s part of the broader “BK Assistant” platform rolling out across U.S. locations.
What Patty actually does:
• Helps staff with menu prep instructions
• Flags inventory shortages & equipment issues
• Syncs with cloud POS systems
• Listens for service phrases like “please,” “welcome,” and “thank you”
The system is powered by models from OpenAI and is currently being tested in 500 restaurants.
Burger King says it’s a coaching tool, not a punishment system.
The bigger shift? AI isn’t replacing workers here, it’s supervising them.
@aipost 🏴
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